Privacy policy

Privacy Policy | BERSERK

Privacy Policy

Last updated: October 5th, 2025

This Privacy Policy describes how BERSERK (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tryberserk.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

Please read this Privacy Policy carefully.

🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page, and the “Last updated” date will be revised accordingly.

📋 Information We Collect

Information You Provide Directly

  • Contact details (name, address, phone number, email)
  • Order details (billing address, shipping address, payment confirmation)
  • Account details (username, password, security questions)
  • Customer support information (messages you send us)

Information We Collect Automatically

We may collect Usage Data through cookies, pixels, and similar technologies. This may include IP address, browser details, device data, and interaction with the Services.

Information from Third Parties

  • Vendors and service providers (Shopify, payment processors, fulfillment partners)
  • Advertising and marketing partners
  • Third-party tracking technologies (pixels, SDKs, cookies)

⚙️ How We Use Your Information

  • Providing Services: To process orders, payments, and shipping, manage accounts, and provide customer service.
  • Marketing & Advertising: To send promotional communications, show tailored ads, and improve shopping experience.
  • Security & Fraud Prevention: To detect, investigate, and respond to suspicious or illegal activity.
  • Service Improvement: To improve functionality, performance, and customer experience.

🍪 Cookies

We use cookies to operate our Site, improve functionality, run analytics, and personalize experiences. For Shopify-related cookies, see Shopify’s Cookie Policy.

You can manage cookies via your browser settings. Blocking cookies may affect functionality. Our Site does not respond to “Do Not Track” signals.

📤 Disclosure of Information

We may share your information with:

  • Vendors and service providers (e.g., payment processors, shipping partners)
  • Business and marketing partners
  • Affiliates and corporate group members
  • Authorities, if required by law or to protect rights
  • In business transactions (e.g., mergers, acquisitions, bankruptcy)

👶 Children’s Data

The Services are not intended for children under 16. We do not knowingly collect their personal data. Parents may contact us to request deletion if data has been submitted by a child.

🔐 Security & Retention

While we take steps to secure your data, no method is 100% secure. We retain personal data only as long as necessary to provide Services, comply with laws, resolve disputes, and enforce agreements.

📍 Your Rights

Depending on your location, you may have rights including:

  • Access / Know
  • Delete
  • Correct
  • Portability
  • Opt-out of Sale/Sharing/Targeted Advertising
  • Restrict Processing
  • Withdraw Consent
  • Appeal Decisions

You may exercise these rights by contacting us at info@tryberserk.com We may require verification before processing requests. Authorized agents may act on your behalf with proof of authorization.

🌍 International Users

If you are outside the U.S., your data may be transferred and processed in countries that may not provide the same data protection laws as your home country. For EEA/UK users, transfers rely on Standard Contractual Clauses or other approved mechanisms.

📲 SMS Marketing

We value your privacy in connection with SMS marketing. By opting in at checkout or through subscription tools, you agree to receive:

  • Order updates (including abandoned checkout reminders)
  • Marketing offers
  • Transactional texts (such as review requests)

Opt-in data and consent are not shared with third parties except messaging partners who enable SMS delivery. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

You can opt out anytime by replying STOP, END, UNSUBSCRIBE, CANCEL, or QUIT. For help, reply HELP or contact us at info@tryberserk.com

We may change SMS numbers/short codes; you will be notified. We are not responsible for failed/misdirected SMS messages due to such changes

📞 Contact

If you have any questions about this Privacy Policy or our practices, please contact us at: info@tryberserk.com